Order Processing Time

We may collect the following types of information:
Personal information such as your name, email address, phone number, and shipping address.
Payment and billing information necessary to process transactions.
Account information when you create an account on our website.
Device and browsing information, including IP address, browser type, and website usage data.

Shipping Methods & Delivery Time

We partner with trusted courier and logistics companies to ensure safe delivery.Standard delivery time is 5–7 business days for most locations.
Remote or rural areas may take longer, typically 7–12 business days.
Express/priority shipping may be available at an additional charge.

Shipping Charges

Shipping charges will be calculated and displayed at checkout.
We may offer free shipping on orders above a certain purchase value (as mentioned on the website).
For COD (Cash on Delivery) orders, additional charges may apply.

Tracking Your Order

Once shipped, you will receive an email/SMS with the tracking number and courier details.
Customers can track their orders through the courier partner’s website or our order tracking page.

Delivery Attempts

Courier partners usually make two or three delivery attempts.
If the package is undeliverable after multiple attempts, it may be returned to us. In such cases, re-delivery charges may apply.

Delays & Unforeseen Circumstances

While we aim to deliver on time, delays may occur due to:
Weather conditionsLogistics issues with courier partners
Public holidays, strikes, or natural disasters
High demand during sales/festive seasons
We will notify customers if significant delays are expected.

International Shipping

International orders may be subject to customs duties, taxes, or import charges, which are the customer’s responsibility.
Delivery times for international orders vary depending on the destination country.

Change or Cancellation of Shipping

Orders can be cancelled before shipping for a full refund.
Once shipped, the order cannot be cancelled. Instead, you may initiate a return request after delivery.
Prepaid cancellations will be refunded within 5–7 business days.